Privacy Policy
Last updated: June 5, 2025
This Privacy Policy describes how Selena Seiler ("we", "us", or "our"), based in Zug, Switzerland, collects, uses, and protects your personal data when you visit our website app.selenaseiler.com or use our services. We are committed to complying with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (nDSG).
1. Data Controller
Selena Seiler
Zug, Switzerland
Email: info@selenaseiler.com
2. What Data We Collect
We collect the following personal data when you fill out forms on our website:
- Full name
- Phone number / WhatsApp
- Telegram username
- Information you provide in quiz responses (e.g. health goals, experience)
- Payment information processed via Stripe (we do not store card details)
3. How We Use Your Data
- Respond to your consultation requests and inquiries
- Schedule and conduct online coaching sessions
- Process payments for services and events
- Send you information about our services, events, and programs (only with your consent)
- Improve our website and services
4. Legal Basis for Processing
- Your consent (Art. 6(1)(a) GDPR) — when you fill out and submit our forms
- Contract performance (Art. 6(1)(b) GDPR) — when you purchase services
- Legitimate interests (Art. 6(1)(f) GDPR) — for website analytics and service improvement
5. Data Storage & Retention
Your data is stored securely in Supabase (EU region) and Google Sheets. We retain your personal data for as long as necessary to provide our services, or for a maximum of 3 years after your last interaction with us, unless a longer retention period is required by law.
6. Third-Party Services
- Stripe — payment processing (stripe.com/privacy)
- Supabase — database storage (supabase.com/privacy)
- Telegram — communication (telegram.org/privacy)
- Google — spreadsheet storage (policies.google.com/privacy)
7. Your Rights
Under GDPR and nDSG, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to processing or request restriction
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at: info@selenaseiler.com
8. Cookies
Our website uses essential cookies required for functionality. We do not use tracking or advertising cookies without your consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised date.
10. Contact
For any questions regarding this Privacy Policy, please contact us at: info@selenaseiler.com